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On This Page |
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Our
Service Pledge |
If we take good care of
our customer, they will be back again and again. That is why we strictly
adhere to these service standards:
- Your order is shipped within three
business day
- If we're out of stock, we'll
contact you immediately
- You have 14 days to return most
items. Request for RMA number from us before returned it.
- We NEVER sell or distribute your
name or email address to anyone.
- We NEVER substitute colors, size
or style without your permission.
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Shipping
Info |
| NUSASHOP normally ships
Registered Post unless otherwise requested.
Here is the estimate cost table,
depend on destination and gross weight (incl. the packing material).
This table just for estimated, subject to change without prior notice. We
will ask for your confirmation of the shipping cost by email prior
to shipment.
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Destination Country |
>100gr to 250gr |
>250gr to 500gr |
>500gr to 1000gr |
>1000gr to 2000gr |
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Asia Pacific |
(IDR)Rp.74.100,- |
(IDR)Rp.113.100,- |
(IDR)Rp.197.600,- |
(IDR)Rp.314.600,- |
| Europe |
(IDR)Rp.80.600,- |
(IDR)Rp.119.600,- |
(IDR)Rp.223.600,- |
(IDR)Rp.327.600,- |
| Africa |
(IDR)Rp.87.100,- |
(IDR)Rp.132.600,- |
(IDR)Rp.236.600,- |
(IDR)Rp.353.600,- |
| America |
(IDR)Rp.113.100,- |
(IDR)Rp.171.600,- |
(IDR)Rp.314.600,- |
(IDR)Rp.483.600,- |
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| You may cancel your order if you are not
agree about the delivery time or shipping cost by sending email to
us with your ORDER NUMBER.
Normally we ship within three business days of
receiving your order. If we are out of stock, we will contact you in the
manner specified on the order form.
When your order is shipped, you will be emailed a
confirmation with the registered post number. |
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Store
Policy |
| Our store policy:
Please read the following items to
make yourself familiar with our policies.
Orders:
- Orders taken before 4 pm.
West-Indonesian Time (GMT + 7 hrs), will be shipped within three
business days.
- All prices are in Indonesian
Currency (IDR). Click here for
Currency Conversion.
- Bank transfer information:
All Bank Charges are subject to Customer (your) responsibility.
Bank
: Permata Bank
Jl. Merdeka No. 6 Bandung - Indonesia
Beneficiary : PT.Elektrindodaya Pakarnusa (ELSA)
Account number: 380 110 333 1 (IDR)
Shipping:
- We do not ship until we receive
your confirmation email about our delivery time and shipping cost.
- Do not consider your order shipped
until you receive an email shipping confirmation from us.
- International customer will be
responsible for any additional taxes or duty imposed by your local
government.
- Estimated shipping times do not
reflect customs delays.
Return:
- You must be happy with your
purchase, if not, call or email us and will make arrangements to
exchange or return the merchandise. Request for RMA number before
returning its.
- Returns or exchanges must be
made within 14 days of receipt of your order.
Credit Card Verification and Charging:
- We will verify your shipping and billing address
with the bank. If for any reason, we find any discrepancy in the
information you provide us, we may not ship your order.
- We will charge your credit card when the goods are
ready for shipment.
Other items:
- We reserve the right to withhold shipment or
refuse service to anyone for any reason.
- We reserve the right to change prices and/or style
as market conditions vary.
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Privacy
/ Security |
| The security of both your
personal and credit information is extremely important to us.
To insure that all our transactions
are safe, we employ state-of-the-art encryption technology to process your
online order.
The security of the order page is
verified and our
secure socket layer server which encrypts all information that you give
us.
Next, any personal information such
as email, address, name and order information is strictly between us.
We will NEVER sell or distribute any
information you give us. |
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